Frequently Asked Questions

Is a hotel pick-up included?

All tours run from central location points (unless otherwise stated), and you will need to make your own way to one of these. This is a change to arrangements from previous years, but has been implemented to save you time sitting on a coach that calls at each hotel in Orlando – that’s a lot of hotels!  The result is a much more fluid and punctual tour that will add to your enjoyment of the day.

Where will my tour depart from?

The pick-up locations are arranged so that you do not need to travel too far to your nearest point. The actual location will be given at the time of booking when you advise us of your hotel.
In the event that you do not have your hotel information available at the time of booking, you will be advised of your pick-up point when you call to reconfirm your tour in resort.

What if I am unable to get to my pick-up point?

If you are unable to get to the pick-up location or you would really prefer to be collected from your hotel, this is possible at a small charge* payable directly to the tour company
once in resort. Simply make this arrangement when you call to reconfirm.
*$10 per person/maximum of $25 per family. Subject to change.

How do we confirm a date for the tour?

All dates can be booked in advance through Attraction Tickets Direct.  Should you wish to leave the date open, no problem, just call the tour provider once you arrive in Florida.  To avoid disappointment we recommend booking a date before you travel, particularly for Manatees, Dolphins and Basketball.  For Disney VIP meals, you must book a date in advance.

What time does the tour depart?

Your exact departure time is given when you confirm a specific date

Can I cancel my tour tickets?

All tickets are non-refundable within 72 hours of the tour