Virgin seat requests altered

[Millie]

I discovered that our seat requests had altered, 4 out of the 7 seats we had requested had gone. These were booked last year as soon as the date became available to book. We had row 33 A to G and when looked we only had 33 E to G with the remainder showing available, tried for ages to try and rebook them but no joy. Finally got through on the telephone and they were able to rebook them, sounds like they had a computer glitch. Just thought I would share the information just in case it has happened to others.

[Catlady]

That's a worry, I wonder if it's affected all seat bookings?
Good job you checked yours.....

[Millie]

Looked on the DIBB and looks like loads of others have had the same problem.

[bootytooTy8]

Hi I have just come back from FLorida On friday ( want to go back ) we traveled with Virgin and couldnt reserve seats on line or check in ther was a fault that day but when we arrived at airport we got 6 seats on rows 25 abc 26 abc we get exit seat great leg room tried to get them on the way back but we were told that there is a charge of $75 to have them on the way back to England ??Dont understand why this is so .??
Also on the actual flight 3 people were complaining as they had pre booked seats and didnt get their choice the flight attendent did stress that although you can pre book yr seats they are not garenteed !!
We also didnt get childrens meals although I did book through reservation centre !!

[palmer gang]

the seat issue is not un common and it does state that they do not guarentee that the seats will be available im not defending the airlines just be warned though

[LeonieM]

They can never guarantee seats, because there may always be someone on the flight last minute with a greater need for a particular seat in which case they'll play musical chairs with the allocations.

I was told that the seats by the doors are bookable by anyone who's fit and healthy (no children) and they're £75. Make of that what you will!

[spencem]

They've put the Orlando exit seats up again have they? It used to be £50 to Orlando and £75 to LA. I wonder what I will be charged Friday when I go out to LA for work?

Basically Virgin try to sell the exit seats as a perk, but because of CAA and FAA regulations they have to have someone in each one for take off and landing. If they can't find enough mugs like me to pay then they will just allocate then to the next able bodied person to check in after a certain percentage.

If only I could work out when they start to do this I could save a fortune.:redconfus

[Angelmouse5]

If you book the exit seat try to get either the one on the aisle or the middle. The seat right next to the door is a half seat as I found to my horror on our first trip back from Florida. I was travelling with DH, who was sat in the middle exit seat ( as he is over 6ft), with my brother in law by the aisle, DS then 10 was behind me with my sister in law. I am quite tiny (5ft) but it was really uncomfortable, the seat is small and the bulk part of the door makes you swing your legs to one side, luckily I could put them on my husband. It was really cold there too my legs were freezing.:thumbsdow
Also DH got told that children could not sit next to the exit, he was cross but explained I was actually his wife! Scutttle away one very embarrased air steward.