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Topic: Which Report reveals worst airlines for flight delays

  1. #1
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    Default Which Report reveals worst airlines for flight delays

    Another interesting piece from Travel Mole

    A new report by consumer group Which? has revealed the worst offenders when it comes to UK passengers suffering airline delays.

    The report, compiled by data from the Civil Aviation Authority, says around 1.3 million passengers flying in or out of the UK faced delays of at least three hours last year. That is the equivalent to 3,500 passenger trips a day.

    In total, over 13,000 flights to and from UK airports were delayed by three or more hours between June 2017 and June 2018.

    Which? has separated flight delays statistics into three categories, covering long-haul, short-haul and medium-haul flights.

    Norwegian Airways had the most delayed long-haul flights, with 2.4% of its services delayed by three or more hours, followed by Thomas Cook, with 1.8%, then TUI at 1.6%.


    For medium-haul, Thomas Cook and TUI had the most delays, while Icelandair had the most short-haul delays.

    EasyJet, Ryanair and British Airways made up the bulk of the delayed flights, with more than 630,000 of delayed passengers travelling with one of the three. However, these airlines also operate the highest number of flights.

    The five airlines with the most severe delays in each category are:

    Long haul
    Norwegian Airways: 2.4% of flights
    Thomas Cook: 1.8%
    TUI: 1.6%
    Air India: 1.5%
    Air Canada: 1.3%


    Medium haul
    Thomas Cook Airlines: 1.2%
    TUI Airways: 1.1%
    Saudi Arabian Airlines: 1%
    British Airways: 0.7%
    British Airways: 0.7%
    El Al: 0.7%


    Short haul
    Icelandair 1.7%
    Aurigny Air 1.7%
    TUI Airways 1.4%
    Eastern Airways 1.3%
    Stobart Air 1.2%

    Which? managing director of home products and services Alex Neill said: "It is vital that automatic compensation is introduced across the industry so that people no longer have to jump through hoops to get what they are owed."

    Airlines UK, which represents airline companies, said delays affect a minority of overall journeys and are often 'due to factors outside of an airline's control'.


    I have to say I was surprised to see Norwegian top the list after all the positive views on here and on other forums.
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    It would be interesting to see the raw numbers, I bet BA's 0.7% effected a lot more people than Norwegian's 2.4%. BA probably move more people in a morning than Norwegian do in a week.
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    Quote Originally Posted by spencem View Post
    It would be interesting to see the raw numbers, I bet BA's 0.7% effected a lot more people than Norwegian's 2.4%. BA probably move more people in a morning than Norwegian do in a week.
    Yes, that would make interesting reading!

    TBH I'm not overly bothered if we leave late, its more about what time do you arrive.

    And for the last few years we've earlier into Manchester and then had to sit and wait and there was no free gate. Add to that how long it takes the bags to arrive in bag collect and it can be almost two hours from wheels down to exiting into Arrivals.
    91/92/95HI MGE;97NYC/Cali/Ariz/Chicago;98St.Petes Bch/Hyatt K'mee;00C'water Bch/Dixie Landings;02South'n Dunes;05Ft.Myers/Keys/Ft Lauderdale/BW LBV;06Indian Ridge;07Ind. Ridge;08Sanibel/Ind. Ridge;09Sarasota/Ind. Ridge;10Sanibel/Ind. Ridge;11Ind. Ridge;12Sanibel/West Haven;13West Haven;14Sanibel/West Haven;15Sanibel/West Haven;15West Haven;16Panhandle tour/Ashley Manor;16Loma Linda;17Sanibel/Loma Vista;18Gulf Coast/St Ag/West Haven;19Sanibel/Venice Beach/West Haven

  4. #4
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    Our only experience with Norwegian was sending my oldest and his girlfriend back to the UK from MCO last month - with a three-hour delay! The fight in from Gatwick was seriously late and, while they caught up a bit, it was still a lengthy delay. Hopefully they'll get better...

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    Our longest flight delay was with Norwegian 3 hours never got anything out of them either
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    Paris March 2012
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