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Topic: Another Award for MCO

  1. #1
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    Default Another Award for MCO

    We love our Orlando Airport as one of the most efficient and welcoming airports anywhere in the world, and it's good to see them earning another award this week:

    ORLANDO, FL. — Orlando International Airport (MCO) continues to add to its list of impressive international accolades. Florida’s busiest airport was named “Large Airport of the Year” by CAPA – Centre for Aviation. Chief Executive Officer Phil Brown received the award at CAPA’s Aviation Awards for Excellence ceremony Tuesday night in Berlin.

    “This award reflects the value of customer service excellence that is achieved through strategic planning, innovative use of technology and strong relationships with our airline partners and community,” said Frank Kruppenbacher, Greater Orlando Aviation Authority Chairman. “We thank the community for helping us achieve this recognition.”

    The award recognizes an airport with over 30 million annual passengers that has been the biggest standout strategically, has established itself as a strategic leader, and done the most to advance the progress of the aviation industry.

    Orlando International Airport was selected for its creative adoption of new technology and rapid growth:

    • MCO has deepened its network breadth with international service that now encompasses 14 destinations in Europe, 31 in Latin America/Caribbean, 15 in Canada and one in the Middle East, a remarkable feat for a non-hub airport.
    • Orlando International is also at the forefront of technology adoption, positioning itself as the first U.S. airport to fully deploy Customs and Border Protection’s biometric entry and exit program for arrival and departure of all international travelers.
    • Construction on the airport’s new South Terminal Complex continues to progress toward its scheduled opening in 2021.


    CAPA's Aviation Awards for Excellence are regarded as the pre-eminent awards for strategic excellence in aviation. The recognition is intended to reward airports that are not only successful but have also provided industry leadership in adjusting to a new environment. The CAPA Awards for Excellence are not driven by customer surveys or sponsorship, they are independently researched by an international panel of judges.

    Since its establishment in 1990, CAPA has developed a formidable global network of aviation researchers and analysts located across Europe, North America, Asia and Australia. They
    provide access to more than 400 news briefs each day as well as analysis reports, research publications and a comprehensive data center with extensive company profiles.

  2. #2
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    With the advent of the extended and new Terminal 2 at Manchester I hope they take some lessons from MCO on how to enhance the traveller's experience and speed through the terminal.
    91/92/95HI MGE;97NYC/Cali/Ariz/Chicago;98St.Petes Bch/Hyatt K'mee;00C'water Bch/Dixie Landings;02South'n Dunes;05Ft.Myers/Keys/Ft Lauderdale/BW LBV;06Indian Ridge;07Ind. Ridge;08Sanibel/Ind. Ridge;09Sarasota/Ind. Ridge;10Sanibel/Ind. Ridge;11Ind. Ridge;12Sanibel/West Haven;13West Haven;14Sanibel/West Haven;15Sanibel/West Haven;15West Haven;16Panhandle tour/Ashley Manor;16Loma Linda;17Sanibel/Loma Vista;18Gulf Coast/St Ag/West Haven;19Sanibel/Venice Beach/West Haven

  3. #3
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    The day a British airport learns anything from a 'foreign' country will probably be the first, TF! You'd certainly hope they're paying attention, but it never seemed to work for Gatwick!

    PS: It will be interesting to see how well the all-new Orlando terminal works once it's open in 2020, and if it has incorporated all the other recent trends to keep things flowing smoothly. This is going to be BIG for Orlando as the new terminal is likely to take most, if not all, of the international flights.

  4. #4
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    To be fair the plans for the MAN terminal look pretty good.

    http://mantp.co.uk/gallery/

    The two videos 'Watch a fly-over of the transformed airport' and 'Watch a fly-through of the transformed airport' are pretty good. The proof of the pudding will be be in the eating though!
    91/92/95HI MGE;97NYC/Cali/Ariz/Chicago;98St.Petes Bch/Hyatt K'mee;00C'water Bch/Dixie Landings;02South'n Dunes;05Ft.Myers/Keys/Ft Lauderdale/BW LBV;06Indian Ridge;07Ind. Ridge;08Sanibel/Ind. Ridge;09Sarasota/Ind. Ridge;10Sanibel/Ind. Ridge;11Ind. Ridge;12Sanibel/West Haven;13West Haven;14Sanibel/West Haven;15Sanibel/West Haven;15West Haven;16Panhandle tour/Ashley Manor;16Loma Linda;17Sanibel/Loma Vista;18Gulf Coast/St Ag/West Haven;19Sanibel/Venice Beach/West Haven

  5. #5
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    What I really like about the new terminal at MCO is that it is away from the existing terminal and so the construction is not having any impact on current operations. I'm fed up of going through building sites pretending to be airports.
    5 Trips to Florida, Christmas in LA, Disneyland Paris twice and odd days here and there.

    All my trip reports are now HERE.


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