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> > National Geographic Encounter: Ocean Odyssey

National Geographic Encounter: Ocean Odyssey

National Geographic Encounter: Ocean Odyssey

comment A first-of-its kind immersive entertainment experience...

Ticket Details

Ticket Details

  • Admission to the National Geographic Encounter
  • Groundbreaking technology transports you on an incredible underwater journey - without getting wet!
  • 75-90 minute walk-through experience

Full details

Dive into an ocean of fun in the heart of Times Square without getting wet!

NATIONAL GEOGRAPHIC ENCOUNTER: OCEAN ODYSSEY is a ground-breaking immersive entertainment experience that uses cutting-edge technology to transport you on an incredible underwater journey.

Our guide to National Geographic Encounter: Ocean Odyssey

Get ready for the ultimate undersea experience at New York City’s most deeply immersive entertainment experience, National Geographic Encounter, located in the heart of Times Square.

Join your friends and family on this interactive, walk-through experience where National Geographic Encounter’s immersive technology and stunning photo-realistic animation give you access to rarely witnessed moments in nature on an unforgettable adventure from the South Pacific to the coast of California.

Along the way, you’ll encounter playful sea lions, ferocious Humboldt squid, a kelp forest maze, a magnificent bait ball feeding frenzy, and much more. The adventure continues in Exploration Hall, where you’ll hear breathtaking stories from National Geographic ocean photographers and deep-sea explorers, take on ocean gaming challenges, learn about the sea’s mightiest creatures, and discover how you can be a champion for our natural wonders in everyday life.

Dive into an ocean of fun in the heart of Times Square without getting wet!

Departure Location: 226 W. 44th St. (btw. Seventh & Eighth Aves.), New York, NY 10036.

Duration: This is a walk-through experience and lasts approximately 90 minutes.

Start Times: Open daily at 10.00am however a timed slot must be booked.

New York Tips & Tricks

If you’re a first timer in New York, schedule your New York Helicopter Flight for the beginning of your trip and you can use your flight to familiarise yourself with the destination.  

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Terms and conditions

Terms and conditions for National Geographic Encounter: Ocean Odyssey

  • Suitable for all ages and languages however it is recommended that children are three years and older.
  • Tickets are non-refundable.

FAQs

Frequently Asked Questions for National Geographic Encounter: Ocean Odyssey

  • What is the National Geographic Encounter?
    National Geographic Encounter is a first-in-kind immersive entertainment experience that harnesses groundbreaking technology in new ways to transport guests on an incredible underwater journey. It is not a museum, exhibit, movie, aquarium or virtual reality; instead, the producers consulted with dozens of technologists and scientists to create a new kind of immersive experience that guests can walk through to share stunning ocean encounters with friends and family.
  • Will I get wet?
    No, you won’t literally get wet! Although we are pleased to provide you with an incredible experience in which you feel like you are truly going below the surface of the ocean!
  • Is the experience appropriate for all ages?
    The recommended age for the experience is 3 years and older. National Geographic Encounter: Ocean Odyssey is an immersive, interactive cinematic experience. Some scenes within the experience may not be suitable for young children. We recommend parents use their own judgement regarding their child’s abilities. Children two and under do not need a ticket to enter. 
  • How much time do I need to plan for the experience?
    You should allow approximately 90 minutes to complete your visit.
  • Am I required to get tickets in advance?
    Encounter has limited availability per time slot. Purchasing tickets in advance online is highly encouraged as it ensures your date and approximate entry time slot. Entry times are approximate. For example: If you purchase tickets for a 10.00am time slot, you will enter the experience approximately between 10.00-10.15am. If you do not buy tickets in advance, you can purchase them on-site for the next available entry time. There may be limited ticket availability, especially on weekends and holidays. To ensure availability, please consider buying online.
  • What are timed tickets?
    Your ticket is good for the time and date printed on the ticket. Just arrive at least 15 minutes prior to your entry time, no need to wait in line for entry to the building.
  • What if I arrive later than my entry time?
    Tickets are non-refundable and can only be exchanged prior to the date and time appearing on your ticket, and based on availability. If you are late, we will do our best to accommodate you in the next available time slot. Please contact us at info@natgeoencounter.com. Additional fees may apply.
  • Is National Geographic Encounter: Ocean Odyssey accessible to guests with disabilities?
    The experience is accessible to individuals with disabilities. Additionally, we have a limited number of complimentary wheelchairs available on a first-come, first-served basis. National Geographic Encounter: Ocean Odyssey is an immersive, interactive cinematic experience and at times includes loud sound effects and large imagery which may be challenging for some. If you have any concerns about your visit, please contact our Guest Services office at info@natgeoencounter.com in advance of your visit.
  • Are pushchairs allowed?
    Strollers are not permitted within the experience. Should you need to bring a stroller with you, you will be required to check it at our coat check desk. Please note that stroller storage space is limited.
  • Can I take pictures?
    Yes, we encourage all guests to take as many personal photos or video with handheld devices as they would like. We do ask that you please refrain from flash pictures and that you turn your phone to silent/airplane mode during the experience.
  • We are visiting prior to the airport; can we bring our luggage with us?
    For security reasons, large bags and luggage are not permitted. Smaller bags are permitted and are subject to search upon entry. Management reserves the right at its discretion to require guests to check any items or articles considered unsuitable for the experience.
  • Are there live animals in the exhibit?
    There are no live animals in Encounter. Instead, we use state-of-the-art, immersive digital technology to enable guests to get an up-close look at some of the ocean’s largest and most interesting creatures at true-to-life-sizes and with exact scientific details. Instead of taking animals out of their homes, we welcome you to theirs..

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